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Laundromat
Help & Support

Customer & Partner Support

Need help with a Laundry, Deep Cleaning, or Fumigation booking? Reach our team through any channel below.

Email Inquiries
Direct Email
For receipts, dispute mediation, and general assistance.
support@laundromat.ng
Phone Line
Direct Phone
Available Monday through Sunday for active bookings.
+234 700 LAUNDROMAT
8:00 AM – 8:00 PM WAT
Mobile App
In-App Chat
Instant messaging directly inside the customer or vendor app.
Open in Laundromat App →
Send a Message
Submit a request and our support desk will respond to your email promptly.

Please include any relevant booking dates or location notes.

Self-Service Resources
Immediate answers are available across our guides:
Frequently Asked Questions→Partner & Provider Registration→Terms & Conditions→Privacy Policy & NDPR→
Escrow Payment Protection

All customer payments are protected via Monnify. Service providers are paid only upon confirmed completion.

Customer Support Hours: 8:00 AM – 8:00 PM WAT